Home  »  Support  »  Slingbox + SlingPlayer  »  SlingPlayer Mobile  »  Blackberry  »  Getting Started  »  HD content not available when plugged directly into the HD port
Getting Started
Frequently Asked Questions
Help and How To
Troubleshooting

HD content not available when HDMI cable is plugged directly into the Slingbox Pro HD port


The HD Connect port on the back of your Slingbox PRO is designed specifically to work in tandem with the Sling Media HD Connect cable. If you plug your HD device directly into the Slingbox PRO without using the HD Connect cable, the Slingbox will not recognize the video signal coming from that device; it will behave as if nothing were connected to the port at all.


The HD Connect cable enables you to watch your home television’s HD programming (up to 1080i) by connecting your HD component device to the Slingbox. The Slingbox and SlingStream technology adapts the compressed video stream to match the available network and Internet bandwidth to provide the best possible video quality between the Slingbox and the SlingPlayer application, whether running on a computer or mobile phone.

The HD Connect cable  also:

  • Provides pass-through connectors, so you can easily add the cable into existing HD configurations.

  • Provides component video and stereo audio connections.



Did this article help?
Yes
No
If it didn't help, why not?
Select all that apply.
The steps provided are too complex.
The steps provided are too general.
It's too techie! Please make it more clear.
The information or solution provided didn't work.
The info helped, but the steps were wrong.
Comments
 


support-survey-sidebar.gif
Related Information
The Slingbox and your A/V equipment
HD content not available when HDMI cable is plugged directly into the Slingbox Pro HD port
If you connect an HDMI cable directly into your Slingbox PRO, you won't be able to see your HD content. Here's how to fix this.
No video signal from your Slingbox HD Connect input
We're currently investigating reports of Slingbox PROs receiving either no signal or an error screen from your HD video source through the Slingbox HD Connect A/V input. See this article for more information.
Watching HD-only content with your Slingbox
Using a Slingbox SOLO, or a Slingbox PRO with the Sling Media HD Connect product, you can watch your HD-only content anywhere. Just be aware that this content streams via a high-quality standard definition stream, not in a high definition stream.
The Slingbox on your home network
When your Slingbox and your computer are in different rooms--connecting via SlingLinks or wirelessly
This article outlines a couple of different ways to connect the Slingbox.


© 2005-2009 Sling Media. All rights reserved. | Terms of Use | Privacy Policy