Home  »  Support  »  Slingbox + SlingPlayer  »  Slingbox PRO  »  Troubleshooting  »  Controling your TV  »  Digital cable or cable modem stops working
Your Slingbox PRO
Controling your TV
Device setup problems
Troubleshooting the hardware
Networking your Slingbox
Watching TV away from home

Digital cable or cable modem stops working after installing your Slingbox


The coaxial ports on the Slingbox Tuner, Slingbox PRO, and the Slingbox PRO-HD pass the cable signal through in one direction only. So, anything you have plugged in to the cable after the Slingbox will not be able to send a signal back through the wire to your cable company. This may unintentionally block things like pay-per-view selections and special channels.

For example, if you have your cable running from the wall, through the Slingbox, and then into your cable modem or your cable set-top box; that last device will usually not work properly because both the cable modem and the set-top box need to send signals back to the cable company in order to function properly.

The solution is to use a coaxial cable splitter. If you split the cable at the source and run one cable to your Slingbox and the other to your modem or set-top box, all of your devices will continue to work as expected.





Did this article help?
Yes
No
If it didn't help, why not?
Select all that apply.
The steps provided are too complex.
The steps provided are too general.
It's too techie! Please make it more clear.
The information or solution provided didn't work.
The info helped, but the steps were wrong.
Comments
 


support-survey-sidebar.gif
RELATED INFORMATION
Installation and Setup
The Slingbox TUNER can get warm when in use
General Information
Slingbox PRO Setup Tutorial
Help! Where does this funny looking cable go, anyway?
Slingbox TUNER Setup Tutorial
Downloads
Slingbox PRO Quick Start Guide (US and Canada)
A PDF of the Quick Start Guide that was included with your Slingbox PRO.
Slingbox TUNER Quick Start Guide
A PDF of the Quick Start Guide that was included with your Slingbox TUNER.
© 2005-2009 Sling Media. All rights reserved. | Terms of Use | Privacy Policy