| Error code 0x8007274C when connecting to your Slingbox
It can be frustrating to launch SlingPlayer to watch some TV when you're away from home, only to have problems connecting to your Slingbox. If this does happen, you might see an error similar to the one below.
You'll get this error if your SlingPlayer software can connect to the Internet and find the location of your Slingbox—but your Slingbox doesn't respond. Here are some of the possible reasons, as well as some solutions.
| Possible cause |
Possible Solution |
| Your Slingbox isn't properly set up for Internet Viewing. |
If this is the case, and you're away from home, then you're stuck for now. You've got to be on your home network to set up Internet Viewing for the first time. When you get home, connect to your Slingbox and edit the Network settings to set up Internet Viewing. |
| You made some changes to your home network (like getting a new router). |
You're also stuck if you left home after changing your network without re-running the Setup Assistant. Your Slingbox is still configured for your old network setup, not the new one. When you get home, reset your Slingbox by pressing the reset button. Then run the Setup Assistant once again. |
| Your home network or Internet connection is down. |
If your home network or Internet connection is down, contact your Internet service provider so that they can solve the problem. |
| The Slingbox is blocked by the remote network's firewall/NAT settings. |
Some networks, often in workplaces, have firewalls that can block signals between your Slingbox and SlingPlayer. To connect to your Slingbox behind a company firewall, see the article in the Next Steps section below, and/or talk with your local network administrator. | |
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