| Remote Viewing Picture Quality: Some common reasons for poor picture quality
Sometimes when remote viewing, the picture quality just isn't as good as you want it to be.
There you are in your Paris hotel - your Slingbox is back at home, diligently slinging the hometown news to your laptop, but the image or sound is really underwhelming.
Below is a quick list of some of the most common reasons this might happen, as well as some tips for improving the situation.
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Issue |
Solution |
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The upload speed of the internet connection in your home may be insufficient to host your Slingbox. |
Contact your Internet provider and see about upgrading your internet service. To use a Slingbox, your home internet service should have a minimum upload speed of 256 Kbps. The faster the upload speed, the better the quality of the picture when you are away from home. |
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The download speed in your remote location may be too slow for a good stream from the Slingbox. |
Not much you can do here other than try changing locations or, if you're in a hotel, waiting until the non-peak Internet traffic times (early in the morning and late at night). |
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You may be streaming through a VPN or though a proxy server. |
If you have a VPN enabled, all of your network traffic is being filtered through the VPN connection. This may be the cause of the issue. Some VPN client software will allow you to limit the network traffic that goes through the VPN server to only the data involved when you're requesting data or services from behind your corporate firewall. Contact your local network administrator for help doing this. |
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Your computer may be downloading something in the background while you are streaming. |
Check the download manager of your favorite browser. You can either wait it out or stop the download. |
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If you're streaming on a Wi-Fi network, you may have a weak signal. |
Look at the signal strength of your connection to your Wi-Fi hotspot. Move closer to the source if it's low. |
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If you're streaming from outside of your home network, others at home may be taking up network capacity. |
Someone at home may be doing something that is affecting your home network temporarily. You can wait it out and try again later, or give a call to the house and see what is up. |
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