We are currently investigating reports of Slingbox PROs receiving either no signal or an error screen from your HD video source through the Slingbox HD Connect A/V input.
In most cases, we are finding that the set top box is limiting the functionality of the component out ports when the HDMI port is in use. But we are still trying to identify which set-top box and TV combinations are problematic.
We would love your help!
If you're in this situation, below is a simple form asking for a few details about your home setup.
You can work around the issue by using the component pass-through function of the Slingbox HD Connect to your HDTV. To do this, connect your set-top box to your Slingbox HD Connect via component cables. And then attach component cables from the Slingbox HD Connect to your HDTV.
Thanks for your help!
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