My Palm Treo keeps resetting while I am watching TV!

Every so often, the Palm Treo may reset unexpectedly while you are watching live TV with the SlingPlayer Mobile for Palm OS.

If this is happening to you, you should be able to relaunch SlingPlayer Mobile and reconnect to your Slingbox. But if it is happening often, the cause may be one of those listed below. (We follow this up with some steps that you can take to reduce the occurrence of these interruptions - don't worry too much!)

• Incompatibility between SlingPlayer Mobile and other applications

• Key examples of such incompatibility are certain email features in VersaMail Chatter Mail

• Outdated firmware

While we don't have a fool-proof solution that will make these issues go away completely yet, there are some things you can do to mitigate these interruptions.

• Download the latest firmware updates for your device. Visit the Palm web site (www.palm.com) or your mobile carrier to see if there is an update for your device.
  

• If you use VersaMail, think about doing one of the following before you start streaming:

• Turn off AutoSync

• With AutoSync still turned on, uncheck all Alerts

• Choosing a less frequent sync interval can also reduce reset probability

• If you use Chatter Mail, turn off syncing for all mailboxes (or set them to offline).