Home  »  A slow Internet connection at home can affect picture quality

A slow Internet connection at home can affect picture quality when viewing remotely


One of the "must-haves" for remote viewing is a high-speed Internet connection at home. You need high-speed (broadband) Internet service at home in order to get quality video when you watch remotely.

The typical home broadband service has one “downstream” bandwidth and a different “upstream” bandwidth (Bandwidth refers to the speed and the amount of data being transferred). Usually the downstream bandwidth is faster—often by a big margin—than the upstream bandwidth.

download-upload-arrows.jpg
This allows you to quickly download big web sites and large files from the Internet. What you typically upload typically are much smaller files, such as emails and text documents. Uploading, in most cases, requires much less bandwidth.

When you’re viewing your Slingbox remotely, it’s uploading data, so the faster the upstream rate, the more video data your Slingbox can send out to the Internet. An upstream bandwidth of 256 Kbps (Kilobits per second) or more is recommended. Check with your ISP to find out what your broadband upstream bandwidth is, and to discuss upgrading to a speedier service, if necessary.


SlingPlayer displays the upstream bandwidth in the lower right side of the window (See the screenshot below).

SlingPlayer-Kbps.jpg

















Did this article help?
Yes
No
If it didn't help, why not?
Select all that apply.
The steps provided are too complex.
The steps provided are too general.
It's too techie! Please make it more clear.
The information or solution provided didn't work.
The info helped, but the steps were wrong.
Comments
 


support-survey-sidebar.gif
Related Information
General Information
I lost my SlingPlayer Mobile key number. What do I do?
You can retrieve your key number on our web site. Here's how.
Slingbox connection: switching between Slingbox ID and IP address in SlingPlayer 2.0.2 for Windows

When your computer locates and connects to your Slingbox, it can use two different methods: the Slingbox ID; and your router's WAN IP address. If you know what you're doing, you can switch these methods. However, the method for doing this has changed starting with SlingPlayer 2.0.2 for Windows. This is an advanced topic.

What do I need to use Web-based SlingPlayer?
Here's what you'll need to use Web-based SlingPlayer.
What is Web-based SlingPlayer?
Web-based SlingPlayer is a web page that you can use to connect to your Slingbox and watch your TV anywhere.


© 2005-2009 Sling Media. All rights reserved. | Terms of Use | Privacy Policy