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Set-top box gets "stuck" on an unsubscribed channel when controlled by another device


Scenario: you've set up your TV so that your TiVo (or other device) controls your set-top box, such as a satellite or cable box. In other words, you're not controlling the satellite set-top box directly. You have your Slingbox connected to the TiVo/other device. Things work fine.

Then, when you're far away from home, you're using SlingPlayer to watch your TV, and you inadvertently dial in a channel that you don't receive. All of a sudden you see a screen telling you that you don't receive that channel, and instructions to Press OK to continue. You press every button that your TiVo remote offers, but none of them get you un-stuck from the "unsubscribed channel" message. You're out of luck!

There is a way that you can set things up to solve this problem. Here's how:

  1. After you've connected your TiVo/other device to your Slingbox, configured it, and tested it to make sure all's well, connect your set-top box to an unused port on your Slingbox.
  2. Launch SlingPlayer, connect to the Slingbox that you just connected the set-top box to, and choose Setup Assistant from the Settings menu.
  3. Under Edit Settings on the left-side panel, click Configure Video Sources.
  4. Set up the set-top box as you would any other A/V source connected to your Slingbox.

Once that's done, you can continue using SlingPlayer as you always have (by connecting to the TiVo/other device).

The next time you get stuck on a Press OK to continue screen:

  1. If the remote control isn't showing, choose Show Remote Control from the View menu.
  2. Choose Video Input from the Connect menu.
  3. From the submenu, select the set-top box.
    The remote control changes to the one used with your set-top box.
  4. Click OK, or whatever button the screen is asking for.
  5. Once the channels are freed up again, repeat Steps 1-3 to reselect the TiVo/other device.


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