Home  »  Support  »  Slingbox + SlingPlayer  »  SlingPlayer Mobile  »  Windows Mobile  »  Manual Slingbox Software (firmware) update Windows
Windows Mobile
SlingPlayer Mobile for Pocket PC
SlingPlayer Mobile for Windows Smartphone
Palm
Symbian
Blackberry
iPhone and iPod touch

How do I use SlingPlayer 2.x for Windows to manually update the Slingbox Software (firmware) on my Slingbox?


What is Slingbox Software, anyway?

Your Slingbox Software (sometimes called firmware) is the software inside your Slingbox to help it do things like encode your audio/video signal and send it over the Internet to your computer or mobile phone. From time to time, we update the Slingbox Software to provide fixes and enhancements.

How is the Slingbox Software different from the SlingPlayer software that I installed on my PC?

  • Slingbox Software (sometimes called firmware) works inside of your Slingbox;
  • SlingPlayer is the software that you install on your PC to connect with your Slingbox and watch your TV.

Although you use SlingPlayer any time you connect to your Slingbox, you don't see the Slingbox Software ... yet it's very important to keep it up-to-date.

SlingPlayer updates for your computer can often include updates to the Slingbox Software. However, updated Slingbox Software is sometimes released on its own. Either way, if needed, you're prompted by a dialog box to allow the Slingbox Setup Assistant to update your Slingbox Software for you ... automatically.

Updating Slingbox Software manually

What if you'd like to do this manually? Take a look at these steps.

CAUTION: The Slingbox Software upgrade process must never be interrupted once it begins. If that happens, it could make the Slingbox temporarily unusable. The fix is easy, just reset the Slingbox and start over. The problem is that you can't do that unless you're nearby the Slingbox! For that reason, you're strongly encouraged to perform Slingbox Software upgrades only from home (or otherwise nearby your Slingbox) -- not remotely. (Reset your Slingbox by pushing and holding the reset button on the back of your Slingbox for ten seconds, or until the lights on the front blink. Then try the Slingbox Software upgrade again.)

Note: Slingbox Software updates may not apply to all Slingbox models.

Manually upgrading Slingbox Software in seven easy steps

Advanced users might be able to understand the process simply by reading the titles of the steps. Full explanations follow, if you need them.

  1. Download the Slingbox Software file from the Sling Media download webpage: http://downloads.slingmedia.com
  2. Open SlingPlayer.
  3. Launch the Slingbox Setup Assistant.
  4. Log in to your Sling Account.
  5. Enter the Administrator Password for your Slingbox.
  6. Click the Software Update option within the Setup Assistant.
  7. Click Advanced Mode.
  8. Locate the downloaded Slingbox Software update file on your computer.
  9. Update the Slingbox Software on your Slingbox.
  10. You're done!!

1 - Download the Slingbox Slingbox Software file

The first step is to download the latest software. You can find all the latest Sling Media software on the Sling Media download webpage: http://downloads.slingmedia.com. To make the process as simple as possible, you should select your Desktop as the download location.

2 - Open SlingPlayer

Launch SlingPlayer. Your Slingbox might open automatically when SlingPlayer launches, if you have chosen that option in SlingPlayer Options.

3 - Launch the Slingbox Setup Assistant

Once your Slingbox is playing, choose Setup Assistant from the Settings menu. SlingPlayer disconnects from your Slingbox, and the Setup Assistant launches.

4 - Log in to your Sling Account

Log in to your Sling Account. If you can't remember your password, click Forgot your password? Otherwise, type your password, then click Enter.

5 - Enter the Administrator password for your Slingbox

Type the Administrator Password for your Slingbox, then click Next.

6 - Click the Software Update option within the Slingbox Setup Assistant (from the left panel)

After you enter your password, you see the main Slingbox Setup Assistant page. Click Software Update from the left panel.

The Software Update screen displays.

Click Advanced Mode.

7 - Locate the downloaded Slingbox Software update file on your computer. 

Next, find the Slingbox Software file that you downloaded. Do that by clicking Browse, then navigating to the place in which you placed the Slingbox Software file.

If you downloaded the file to your Desktop, it should look something like this. Once you have selected the file, click Open.

5.jpg

 

The Setup Assistant now reflects the proper path to your Slingbox Software update file.

8 - Update the Slingbox Software on your computer.

Once the proper path to your Slingbox Software update file appears in the field, click Apply to get the process going. Don't touch anything until it's done!

CAUTION: Slingbox Software upgrades must never be interrupted once they begin, or the existing Slingbox Software could get mixed up and make the Slingbox temporarily unusable. If that happens, reset your Slingbox by pushing and holding the reset button (on the back of your Slingbox) for ten seconds, or until the lights on the front blink. Then try the firmware upgrade again.

The Slingbox Setup Assistant tells you when the firmware update process is done.



Did this article help?
Yes
No
If it didn't help, why not?
Select all that apply.
The steps provided are too complex.
The steps provided are too general.
It's too techie! Please make it more clear.
The information or solution provided didn't work.
The info helped, but the steps were wrong.
Comments
 


support-survey-sidebar.gif
RELATED INFORMATION
Downloads
SlingPlayer Mobile for Palm OS 1.0.1 (US English)
Download SlingPlayer Mobile for your Palm Centro, Treo 700p, or 755p.
SlingPlayer Mobile for Pocket PC 1.5 (US English)
Download the latest version of SlingPlayer Mobile for your Windows Pocket PC, now with support for Windows Mobile 6.
© 2005-2009 Sling Media. All rights reserved. | Terms of Use | Privacy Policy