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I am currently away from home

What do I do if the SlingCatcher Software update fails?


Having problems updating SlingCatcher Software, the "firmware" inside your SlingCatcher?

If you're trying to update the SlingCatcher Software, and the update fails, in most cases your SlingCatcher presents an on-screen error code. Then it restarts and performs a system recovery.

Follow these steps to resolve the problem:

  1. Write down the error code.
  2. Check your Internet connections.
  3. Follow the onscreen instructions.

If these steps don’t resolve the problem, contact our Technical Support representatives and give them the error code that you wrote down.



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