Is your USB hard drive not showing up when you plug it in to your SlingCatcher? Here are a few reasons why that may happen and some quick things you can do to fix the issue.
Sometimes, you can have better luck with this style of USB Hard Drive if you attach the USB connectors in this order: - Connect the connector labeled "A" in the diagram to your SlingCatcher. This connector may be labeled "Power" or it may not be labeled in any way.
- Connect the connector labeled "B" in the diagram to your SlingCatcher. This is the one with two cables coming out of it. It may be labeled "Power+Data" or it may not be labeled in any way.
- Connect the connector labeled "C" in the diagram to your hard drive.
Our research has shown that these drives work very well with SlingCatcher:
- Western Digital My Book Essential USB drive
- Western Digital My Passport Essential USB drive
These drives come pre-formatted using the FAT32 file system, so you don't have to reformat them to work with the SlingCatcher.
If your drive is not formatted with the FAT32 file system, we recommend downloading and using the “FAT 32 Formatter” utility. It can be found here:
http://www.ridgecrop.demon.co.uk/index.htm
Note about 3rd party hardware or software: Sling Media is providing links to these applications as a courtesy, and makes no representations regarding the applications. Any questions, technical support, complaints or claims regarding the applications must be directed to the appropriate software vendor.
Important information on using USB drives with SlingCatcher:When connecting a USB drive to SlingCatcher, don’t plug and unplug it quickly. Doing this may cause problems with your SlingCatcher. If you unplug it, wait 10 seconds before plugging it back in. Do not unplug the drive while files are playing back or while the drive is being scanned. This can corrupt files or the file system on the drive.
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