| Action |
Result |
When you should do this
|
|---|
Tapping the reset button (Don't hold it down!)
|
Your SlingCatcher will restart. |
When your SlingCatcher locks up or crashes. Symptoms:
- Your SlingCatcher suddenly stops responding to the
remote control, even after waiting a few minutes and checking the
batteries in the remote control.
- Your SlingCatcher is unable to connect to SlingProjector, even after you've checked your modem, router, and all of the nework connections.
- After you've been watching your SlingCatcher for a long, long time and the screen freezes. Your screen will look like you've hit the Pause button but with no sound. Your SlingCatcher will also be unresponsive to the remote control if this happens.
- You've added a Slingbox to your Sling Account after the initial setup of your SlingCatcher. The newly added Slingbox doesn't show up in SlingCatcher.
|
Pressing the reset button or going into the Settings menu and selecting "Factory Reset"
| Your SlingCatcher will go back to factory default settings. All of your
customizations will be removed, but the SlingCatcher Software
(firmware) will not be downloaded. |
When the screen is black or the image is fuzzy (See the related article below)
|
| Following all of the instructions in the related articles below |
(See the related articles listed below) |
You've tried the all of the suggestions above
|
| Pressing and holding the reset button for 10 seconds |
Your SlingCatcher will go back to factory default settings. All of your customizations will be removed. This includes Slingbox passwords, color button customizations, network settings, and video resolution settings. The SlingCatcher Software (firmware) will be downloaded again and will be reinstalled. |
When all of the troubleshooting steps in this article and in the related articles don't resolve a problem. Use this only as a last resort after you've tried everything else.
|
