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Video seems vertically stretched, with thick black bars


If you're watching your TV using SlingPlayer Mobile for BlackBerry, and (depending on the programming and broadcast format) the picture:

  • looks vertically stretched
  • appears squeezed in from the sides, leaving a thick black bar
  • seems to have the wrong aspect ratio
  • looks generally distorted or disproportional

...you probably need to put SlingPlayer Mobile for BlackBerry into either Letterbox or Pillarbox mode.

Here's how:

  • Press the BlackBerry Menu button and choose Letterbox or Pillarbox,
    OR
  • From the Main Ribbon, press Change Display Mode. From the ribbon that appears, select Letterbox or Pillarbox.

Note: The Pillarbox option only displays if it's supported by your Slingbox.



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