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Help Troubleshooting Problems with Finding Your Video Source When Setting Up a Slingbox


The virtual remote controls in SlingPlayer don't require batteries, but they do need some set up to work properly.

Before SlingPlayer and your Slingbox can control your device, you need to select its brand and the model using the Setup Assistant. Those choices determine which remote control will appear on your screen.

While there are thousands of virtual remote controls available in SlingPlayer, there's always a chance that the one for your device isn't among them. Before giving up, try the following:

  • If the manufacturer is listed, but not your specific device, try similar devices from the same manufacturer. Often the same option works for different devices.
  • If you don’t see your manufacturer at all, be sure to check the list for the service provider. For example, your TiVo DVR might be manufactured by Humax, which isn’t on the manufacturers list. However, TiVo is listed, and the virtual remote controls listed for TiVo work for all TiVo makes.
  • As a last resort, choose Other from the list and try the options listed there.


Note:
New options are included with each SlingPlayer software upgrade. Please check our website periodically for available updates.

Some related troubleshooting articles...
Help finding your video source in the Slingbox Setup Assistant
Can't find the video source you have hooked up to your Slingbox in the Slingbox Setup Assistant? Here's some help.
IR Blaster or Onscreen Remote Control Troubleshooting Basics
The IR Blaster connects to the Slingbox so it can control your A/V devices via the SlingPlayer software. But what if it's not quite working right? This article will help get you started!
When I change channels on my Slingbox, they also change at home. Why?
When I'm watching my TV with my Slingbox, and I change channels, they also change at home. Why does that happen? Is there a solution?


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