How to check for and install BlackBerry Device Software updates

What's Device Software and why does it matter which version I have?

Device Software is what your BlackBerry smartphone relies on to do basic tasks, like email management and synchronization of your address book and calendar. Sometimes it's called "firmware." This Device Software is also used to add and remove software applications. Because of this, it's critical that you have the latest version of Device Software installed.

To find the version of Device Software currently on your BlackBerry smartphone:

1. On your phone's home screen, go to Options (or Settings > Options on some models).
2. Go to About.
3. The third line shows the Device Software version.

To check for available Device Software updates for your BlackBerry smartphone:

Using a web browser on your PC, choose one of these two methods:

1. Go to https://www.blackberry.com/hhupgrade/ and follow the instructions.
   This takes you to your mobile service provider's section, listing the available Device Software versions. Follow the instructions to update your BlackBerry smartphone using your PC and BlackBerry Desktop Manager.
   
   OR
   
   
2. Visit the following pages respective to your region and follow instructions.
• North America: http://na.blackberry.com/eng/services/devices/#tab_tab_update
• Europe: http://eu.blackberry.com/eng/services/devices/#tab_tab_upgrade

If you have further questions about the availablility of updates for your BlackBerry smaprtphone, contact your mobile service provider.