Contacting Sling Media Customer Service and Support

We have team members available 9am GMT - 8pm GMT Monday through Friday.

Internet Explorer users: When you fill out the form, a LogMeIn chat applet will start downloading automatically. When prompted, please click "Run".

Firefox users: When you click the Go! button, a small, zipped installer will download. Double-click on the downloaded file to begin.

Safari users: When you click the Go! button, a small installer will download and open up. When prompted, click Continue until the application opens up.

Firefox users: When you click the Go! button, a small, zipped installer will download. Double-click on the downloaded file to begin.

Secure Remote Support: All communication between you and your technician is SSL-encrypted, and you will be able to permit or deny access at all times during the session.

If you still need help with your Slingbox, let us know. Our support experts will make every effort to reply within 24 hours. Be sure to include details about the troubleshooting steps you have already tried. Your answer will be sent to your email address.

Note: When you fill out the email form, please be sure to give us as much detail as possible about your situation. We really want to help and the more information we have about your Slingbox, your home network and the difficulties you have been running into, the better we can help.

Phone support is also available from 9 am GMT - 8 pm GMT (10 am CET - 9 pm CET) Monday through Friday.

To talk to a Sling expert, call us at: