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Troubleshooting

While you are home
Installation and Setup
Full Screen video may disappear in the SlingPlayer for Mac
Did your screen just turn black when you were trying to watch TV in Full Screen Mode?
My SlingPlayer for Mac window disappeared. How do I get it back?
What the heck? Where did the SlingPlayer go?
Nothing happens when I try to setup my new Slingbox using SlingPlayer for Mac
Privileges (permissions) error when installing SlingPlayer for Mac
If you get a "you do not have sufficient priveleges" error message when you try to install the SlingPlayer application, don't worry. It's easy to fix.
Why can't I change Video SlingPlayer Preferences in SlingPlayer for Mac
General Information
Two methods to set up a Slingbox with an Apple AirPort Express and connect it to your wireless network
The Apple AirPort Express can work with a Slingbox, but it needs some help. This article shows you two methods.
The Slingbox and your A/V equipment
How do I use my Apple TV™ with my Slingbox?
Own a brand-new Apple TV™? Want to use it with your Slingbox? Here's how!
While you are away (aka Remote Viewing)
Installation and Setup
Internet Viewing Picture Quality: Some common reasons for poor picture quality
This article lists some of the most common reasons, along with possible solutions, about why picture quality might be poor when you're viewing your Slingbox via the Internet.
Privileges (permissions) error when installing SlingPlayer for Mac
If you get a "you do not have sufficient priveleges" error message when you try to install the SlingPlayer application, don't worry. It's easy to fix.
Using the SlingPlayer with a VPN Connection with your Macintosh computer
This article includes some tips on how best to set up your Macintosh computer for the ideal Slingbox experience while VPN is enabled.
General Information
What's a Slingbox ID? (Also known as "Finder ID" or "Slingbox Finder ID")
Here's what the Slingbox ID is, and how you can find yours.
What's Port Forwarding/Port Mapping?
So how do we connect to our network when we're out and about and we want to watch our shows or catch today's news highlights? A simple technique called Port Forwarding.
Where can I find the Slingbox ID for my Slingbox?
Need to find the Slingbox ID of a Slingbox? Here's how.
The Slingbox and your A/V equipment
Virtual Remote Control Troubleshooting
This article has simple troubleshooting tips for selecting the correct virtual remote within your SlingPlayer software.
Remote Viewing Troubleshooting
Using the SlingPlayer Behind a Company Firewall
If your computer is running SlingPlayer behind a company firewall, the firewall may prevent you from watching your favorite shows. Here are some solutions.


Related Information
SlingPlayer for Mac OS X Frequently Asked Questions
Got some frequently-asked questions about SlingPlayer for Mac OS X? We've got the frequently-given answers.
SlingPlayer for Mac v1.0 User Guide
Download a PDF of the SlingPlayer for Mac User Guide.


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