Troubleshooting

While you are home

Installation and Setup

Full Screen video may disappear in the SlingPlayer for Mac
Did your screen just turn black when you were trying to watch TV in Full Screen Mode?

My SlingPlayer for Mac window disappeared. How do I get it back?
What the heck? Where did the SlingPlayer go?

Nothing happens when I try to setup my new Slingbox using SlingPlayer for Mac

Why can't I change Video SlingPlayer Preferences in SlingPlayer for Mac

General Information

Two methods to set up a Slingbox with an Apple AirPort Express and connect it to your wireless network
The Apple AirPort Express can work with a Slingbox, but it needs some help. This article shows you two methods.

While you are away (aka Remote Viewing)

Installation and Setup

Internet Viewing Picture Quality: Some common reasons for poor picture quality
This article lists some of the most common reasons, along with possible solutions, about why picture quality might be poor when you're viewing your Slingbox via the Internet.

Using the SlingPlayer with a VPN Connection with your Macintosh computer
This article includes some tips on how best to set up your Macintosh computer for the ideal Slingbox experience while VPN is enabled.

General Information

What's a Slingbox ID? (Also known as "Finder ID" or "Slingbox Finder ID")
Here's what the Slingbox ID is, and how you can find yours.

What's Port Forwarding/Port Mapping?
So how do we connect to our network when we're out and about and we want to watch our shows or catch today's news highlights? A simple technique called Port Forwarding.

Where can I find the Slingbox ID for my Slingbox?
Need to find the Slingbox ID of a Slingbox? Here's how.

Remote Viewing Troubleshooting

Using the SlingPlayer Behind a Company Firewall
If your computer is running SlingPlayer behind a company firewall, the firewall may prevent you from watching your favorite shows. Here are some solutions.

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RELATED INFORMATION

	SlingPlayer for Mac OS X Frequently Asked Questions Got some frequently-asked questions about SlingPlayer for Mac OS X? We've got the frequently-given answers.
	SlingPlayer for Mac v1.0 User Guide Download a PDF of the SlingPlayer for Mac User Guide.