Slingbox PRO Troubleshooting

Basic info

How to reset your Slingbox
How to zap your Slingbox back to its "out-of-the-box" settings. You have to do this if you have forgotten the Administrator password or if you get a new router.

About the lights on the front of the Slingbox
A brief explanation of the lights on the front of the Slingbox. They can help with troubleshooting, as well as generally letting you know what your Slingbox is up to.

Slingbox PRO User Guide
Want to learn more about your Slingbox PRO? Find out all the details, like product specifications and safety guidelines, in this PDF.

Watching HD-only content with your Slingbox
Using a Slingbox SOLO, or a Slingbox PRO with the Sling Media HD Connect product, you can watch your HD-only content anywhere. Just be aware that this content streams via a high-quality standard definition stream, not in a high definition stream.

What do those numbers and letters mean on my high-definition television? 720p, 1080i? Huh?
This article explains what terms such as "1080i" mean.

More detailed troubleshooting

HD content not available when HDMI cable is plugged directly into the Slingbox Pro HD port
If you connect an HDMI cable directly into your Slingbox PRO, you won't be able to see your HD content. Here's how to fix this.

How do I use my Apple TV™ with my Slingbox?
Own a brand-new Apple TV™? Wanna use it with your Slingbox? Here's how!

No video signal from your Slingbox HD Connect input
We're currently investigating reports of Slingbox PROs receiving either no signal or an error screen from your HD video source through the Slingbox HD Connect A/V input. See this article for more information.

Are you seeing poor video quality from HD A/V sources on the Slingbox PRO? Here's what to do.
If you're connecting your Slingbox PRO to an HD A/V source, be sure the Slingbox PRO firmware is up to date.

What do those numbers and letters mean on my high-definition television? 720p, 1080i? Huh?
This article explains what terms such as "1080i" mean.

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