Slingbox PRO Troubleshooting

Basic info

General Information

About the lights on the front of the Slingbox
A brief explanation of the lights on the front of the Slingbox. They can help with troubleshooting, as well as generally letting you know what your Slingbox is up to.

How to reset your Slingbox
How to zap your Slingbox back to its "out-of-the-box" settings. You have to do this if you have forgotten the Administrator password or if you get a new router.

Slingbox PRO User Guide
Want to learn more about your Slingbox PRO? Find out all the details, like product specifications and safety guidelines, in this PDF.

What do those numbers and letters mean on my high-definition television? 720p, 1080i? Huh?
This article explains what terms such as "1080i" mean.

Where can I find the Slingbox ID for my Slingbox?
Setting up SlingPlayer on a remote computer and can't figure out how to connect to your Slingbox? What you need is the Slingbox ID of that Slingbox.

The Slingbox and your A/V equipment

Watching HD-only content with your Slingbox
Using a Slingbox SOLO, or a Slingbox PRO with the Sling Media HD Connect product, you can watch your HD-only content anywhere. Just be aware that this content streams via a high-quality standard definition stream, not in a high definition stream.

More detailed troubleshooting

HD content not available when HDMI cable is plugged directly into the Slingbox Pro HD port
If you connect an HDMI cable directly into your Slingbox PRO, you won't be able to see your HD content. Here's how to fix this.

How do I use my Apple TV™ with my Slingbox?
Own a brand-new Apple TV™? Want to use it with your Slingbox? Here's how!

No video signal from your Slingbox HD Connect input
We're currently investigating reports of Slingbox PROs receiving either no signal or an error screen from your HD video source through the Slingbox HD Connect A/V input. See this article for more information.

What do those numbers and letters mean on my high-definition television? 720p, 1080i? Huh?
This article explains what terms such as "1080i" mean.

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