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Device setup problems
Troubleshooting the hardware

SlingRemote Troubleshooting


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This page has information that will help you if you are having problems configuring your Slingbox to work with your TV source. Some examples are:

  • You can't find your TV Source in the list of supported AV devices
  • You found your TV Source in the list, but some or all of the buttons aren't working as expected.

Supported TV Sources
Some of the buttons on my SlingRemote don't work or do the wrong thing
If the SlingRemote for your TV Source is incomplete or if some of the buttons do the wrong thing, please let us know.
Troubleshooting help
Set-top box gets "stuck" on an unsubscribed channel when controlled by another device
If you're using a device (such as a TiVo) to control a set-top box, like a DishTV box, sometimes the set-top box gets "stuck" on a channel that you don't subscribe to. Here's an arrangement you can set up to get un-stuck when you're away from home.
IR Blaster or Onscreen Remote Control Troubleshooting Basics
The IR Blaster connects to the Slingbox so it can control your A/V devices via the SlingPlayer software. But what if it's not quite working right? This article will help get you started!
Advanced IR Blaster or Onscreen Remote Control Troubleshooting
Here are some advanced troubleshooting steps to help you narrow down any issues with your IR Blaster cables or the onscreen remote control, including a cool digital camera test.



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