Documentation about your SlingCatcher

User Guide Download

SlingCatcher User Guide
Download a PDF of the SlingCatcher USer Guide.

SlingCatcher Technical Archive

Installation and Setup

How do I install software updates for the SlingCatcher?
When I use SlingCatcher, there’s a message on my TV screen that says that there is new software available. What is this and how do I install it?

Programming the Sling Media Remote colored buttons
Instructions for how to use and program the colored buttons on your SlingCatcher remote control.

SlingCatcher User Guide
Download a PDF of the SlingCatcher USer Guide.

General Information

File Playback and Conversion FAQ For SlingCatcher
Files and formats playable by SlingCatcher’s "My Media" application.

How do I disconnect a Slingbox using SlingCatcher?
Instructions for how you disconnect from your Slingbox from the SlingCatcher SlingPlayer interface.

SlingCatcher Remote Explained
A tour of the SlingCatcher remote control.

Technical specs for SlingCatcher, SlingProjector, and SlingSync/My Media
Tech specs for SlingCatcher, SlingProjector, and SlingSync/My Media.

What do the lights on the front of the SlingCatcher mean?
A description of what the lights on the front of your SlingCatcher are telling you.

Troubleshooting

All my 16:9 content from DVB-T channels show up as 4:3 on my TV when watched through the SlingCatcher
The SlingCatcher can get the aspect ratio wrong when watching some content coming from the built-in DVB-T tuner in the Slingbox PRO sold in Europe. Here are some fixes.

I added a Slingbox to my SlingAccount, but I don't see it in SlingCatcher
if you set up a new Slingbox and added it to your Sling Account, it will not automatically show up in the Slingbox listing in SlingCatcher. Here is some more info on how to fix the problem.

My computer freezes when I use SlingProjector
If SlingProjector causes your computer to become unresponsive, please look here for some help.

My Media files don't seem to have any audio
Some reasons why you may not hear what your files are playing.

Slingbox Software must be up to date to work with SlingCatcher
For best results with your SlingCatcher, keep your Slingbox Software (also known as "firmware") up to date. Here's why.

SlingCatcher: Basic Troubleshooting
Some of the most common symptoms and solutions for SlingCatcher troubles.

SlingCatcher freezes after streaming video from a Slingbox for a long, long time
We are aware of an issue with the SlingCatcher freezing after streaming video for a long, long time. Here are some details.

SlingCatcher is taking FOREVER to scan my USB hard drive
Some reasons why this may be happening and how to work around the problem in the future.

SlingProjector stops working after you change your display settings on your computer
SlingProjector stops working properly if you change your display settings on your computer while SlingProjector is running. This means changing the resolution of your screen or adding a second display or even docking your portable so that the display changes to a desktop display.

Some help fixing problems when your SlingCatcher screen is black
Usually this is because your SlingCatcher is set to a resolution that your TV doesn't support. Here's some help.

Troubleshooting problems with USB drives connected to SlingCatcher
Here are some helpful tips on how to get a difficult USB hard-drive to work as an exernal drive on your SlingCatcher.

What do I do if the SlingCatcher Software update fails?
Having problems updating SlingCatcher Software, the "firmware" inside your SlingCatcher? Here are some steps to take.

Other

About SlingProjector
Introducing SlingProjector, the software companion for the SlingCatcher. With SlingProjector, you can select anything on your screen and have your SlingCatcher display it on your TV.

Privacy mode
How to use SlingProjector Privacy mode to stop images from being transmitted from your PC.

SlingProjector Performance/Connection Status indicators
An explanation of the two status indicator icons that can appear in the bottom quarter of the SlingProjector interface.

Using Full Desktop mode in SlingProjector
Information on using Full Desktop mode, one of the ways that you can use SlingProjector to transmit images from your PC to your SlingCatcher (and into your TV).

Using SlingProjector
To get you started, here's a summary of using SlingProjector.

Using Window mode in SlingProjector
Information about Window mode, one of the ways that you can use SlingProjector to transmit images from your PC to your SlingCatcher (and into your TV).

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