Home » Support » SlingCatcher » SlingPlayer » SlingPlayer Troubleshooting

SlingPlayer Troubleshooting

Help resolving problems with SlingPlayer for SlingCatcher

Installation and Setup

Programming the Sling Media Remote colored buttons
Instructions for how to use and program the colored buttons on your SlingCatcher remote control.

General Information

How do I disconnect a Slingbox using SlingCatcher?
Instructions for how you disconnect from your Slingbox from the SlingCatcher SlingPlayer interface.

SlingCatcher Remote Explained
A tour of the SlingCatcher remote control.

Troubleshooting

All my 16:9 content from DVB-T channels show up as 4:3 on my TV when watched through the SlingCatcher
The SlingCatcher can get the aspect ratio wrong when watching some content coming from the built-in DVB-T tuner in the Slingbox PRO sold in Europe. Here are some fixes.

I added a Slingbox to my SlingAccount, but I don't see it in SlingCatcher
if you set up a new Slingbox and added it to your Sling Account, it will not automatically show up in the Slingbox listing in SlingCatcher. Here is some more info on how to fix the problem.

Slingbox Software must be up to date to work with SlingCatcher
For best results with your SlingCatcher, keep your Slingbox Software (also known as "firmware") up to date. Here's why.

SlingCatcher freezes after streaming video from a Slingbox for a long, long time
We are aware of an issue with the SlingCatcher freezing after streaming video for a long, long time. Here are some details.