Video/Audio issues

Having video or audio-related issues? Take a look at this info.

Related Information

Why doesn't the video fill the screen while maintaining the correct proportions?
Standard TV has a 4:3 aspect ratio. Wide screen TV has a 16:9 ratio. The iPhone screen has a 3:2 ratio. Confused by all of this techno talk? Here are some simple diagrams that show you what's going on.

Can you watch in Portrait mode in SlingPlayer Mobile for iPhone? Is there a setting someplace?
I'm used to watching videos on my old cell phone in a tiny area, in Portrait mode. Can you do that with SlingPlayer Mobile for iPhone? Sometimes I get sentimental about my old cell phone.

Don't hear any sound? Can't adjust the sound? Here's what to check.
Sometimes when you hear no sound, using the volume slider on your iPhone or iPod touch may not help. Using the slider may also not help if the sound is too loud.

The sound stopped and picture froze on your iPhone or iPod touch. What should you do?
When SlingPlayer is busy sending commands, the audio may stop and the video may freeze. Don't worry. It's normal.

When you try to stream, you see giant black bars on the left and right. The aspect ratio is all wrong. What's going on?
When this problem occurs, the video look may look squished. People are tall and skinny and the image may look compressed.