Troubleshooting SlingPlayer for Windows

While you are home

Installation and Setup

SlingPlayer repeatedly asks for the Administrator password, even after resetting your Slingbox
Are you having trouble accessing your Slingbox? Does it keep asking your for the Administrator password over and over again? And resetting the Slingbox and trying to reconfigure it from scratch didn't help?

Using the SlingPlayer with a VPN Connection on your Windows computer
This article includes some tips on how best to set up your Windows computer for the ideal Slingbox experience while VPN is enabled.

What you need to start viewing your Slingbox at home
Step-by-step summary of the basics to get started watching your TV over your home network.

General Information

Where can I find the Slingbox ID for my Slingbox?
Setting up SlingPlayer on a remote computer and can't figure out how to connect to your Slingbox? What you need is the Finder ID of that Slingbox. This article will tell you where you can find it.

The Slingbox on your home network

A non-technical explanation of DHCP
This article explains DHCP (Dynamic Host Configuration Protocol) in simple language.

Can't find your Slingbox on the network in Windows XP and XP/SP1?
If you can't locate your Slingbox on your home network and you're using Windows XP and XP Service Pack 1, the issue may be with the Internet Connection Firewall settings. Find out more in this article.

Connecting the Slingbox to a wireless home network
This article outlines a couple of different ways to connect the Slingbox to a wireless network.

Troubleshooting Slingbox networking problems when you are using a wireless bridge
Setting up a wireless bridge can be tricky, Slingbox or not. Here's some help!

While you are away (aka Remote Viewing)

General Information

The Slingbox and your A/V equipment

DishTV gets "stuck" on an unsubscribed channel when controlled by another device
If you're using a device (such as a TiVo) to control a set-top box, like a DishTV box, sometimes the set-top box gets "stuck" on a channel that you don't subscribe to. Here's an arrangement you can set up to get un-stuck when you're away from home.

Remote Viewing Troubleshooting

A non-technical explanation of Port Forwarding or Port Mapping
This article explains Port Forwarding or Port Mapping in simple language.

A slow Internet connection at home can affect picture quality when viewing remotely
You need high-speed Internet (broadband) service at home in order to get quality video when you view remotely.

Error code 0x8007274C when connecting to your Slingbox
If you tried to connect to your Slingbox and got an error code "0x8007274C," here are some reasons why ... as well as some solutions.

Error code 0x9234006F when connecting to your Slingbox
Getting an error message when you want to watch your TV remotely can be frustrating. If this happens, you need to do some troubleshooting on the remote computer or handheld device. Here's what to do...

I get an Error 0X8007274C When I try to watch TV away from home on my Vista PC
Are you getting an error 0X8007274C while attempting to connect to a remote Slingbox from your Vista PC? See this article for more information.

Internet Security and Personal Firewalls
Internet security and firewall software, such as Norton Internet Security or ZoneAlarm, is designed to keep your home network safe from viruses or damaging attacks. As a side effect, some Internet security software might designate the Slingbox as a 'hostile' device on your network. If you are running these software programs, consult the software manufacturer's user manual to find out how you can designate the Slingbox as a safe or trusted device.

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